Managed Service Provider

NorthShore PC Service it's proud to announce that we are becoming a managed service provider (MSP).

SUPPORT LINE (773) - 319 - 5620

By definition: "A managed services provider (MSP) is an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed." (wikipedia.org)

We are specialized in working with small and medium size businesses. No matter the type or size of your business the data is the most crucial part. You may be an accountant with few QuickBooks files and spreadsheets shared over the network, a lawyer with thousands of Word documents and drafts, or a medical provider running a massive SQL database with sensitive personal and medical records. Losing the data, may cause you to lose your whole business.

When a disaster strikes and you need a backup, it is devastating to find out that the only available copy is from a year ago. It happens all the time because your IT set it up two years ago and didn’t check proactively on the status.

As part of our MSP solution we are offering:

  • Remote and onsite support - we will install agent on each workstation and server to allow us a quick remote support, antivirus and malware scan, remote patching and updating. The best part is that it will all be done after hours without interrupting your work flow.

  • Infrastructure support and monitoring - Monitoring your network 24/7 and updating reports for traffic interruption, internet and power outages.

  • Server monitoring and completed cloud backup - Real time reports on the local and the cloud backup. Monthly checkup on the hardware status (Raid controllers, Power supplies, Battery backups).

  • System security - Antivirus and malware protection on each workstation.

Our monthly MSP cost is :

    • $39.99 per Workstation - complete antivirus and malware protection. monthly patching and updating. Remote support. One time free on site support per month.

    • $129.99 per Server - complete cloud backup for all important files and databases, 24/7 Monitoring, Local image backup, Remote support. One time free on site support per month.

Not interested in monthly agreements we can provide you a service on an affordable hourly rates as $120 per hour.

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CALL US: (773)-319-5620

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